Frequently Asked Questions (FAQs)

1. What products do you offer?

  • We offer a diverse range of Electronics, Cosmetics, Stationery & Home products designed to upgrade the usability of customer.

2. How do I place an order?

  • To place an order, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the steps to provide shipping and payment information.

3. What payment methods do you accept?

  • We accept Cash on Delivery(COD) for inside Pakistan & for outside we use paypal.

4. Is it safe to shop on your site?

  • Yes, our website uses secure encryption technology to safeguard your personal information. We prioritize the privacy and security of our customers.

5.  Can I modify or cancel my order after placing it?

  • Once an order is placed, it enters our processing system. Therefore, modifications or cancellations may not be possible. Please double-check your order before confirming.

6. How can I track my order?

  • After your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

7. Do you offer international shipping?

  • Yes, we do offer international shipping. Shipping rates and delivery times may vary depending on the destination.

8. What is your return policy?

  • Our return policy allows for returns within 7 days of receiving your order. Please refer to our +923194699117 for detailed information on the process.

9.  Are there any additional costs, such as taxes or customs fees?

  • The prices listed on our website include all applicable taxes. However, international orders may be subject to customs fees, which are the responsibility of the buyer.

10. How can I contact customer support?

  • For any inquiries or assistance, you can reach our customer support team at egodampk@gmail.com .

11.  Do you offer wholesale or bulk ordering?

  • Yes, we offer wholesale and bulk ordering options. Please contact our sales team at +923214799117 for more information.

12. Do you have a loyalty or rewards program?

  • Yes, we have a loyalty program that rewards our valued customers. Details can be found +923194699117.

Feel free to reach out if you have any additional questions or concerns. We appreciate your business!